Sometimes Retail Sucks

Saturday, November 12th, 2011

workcycles-veemarkt-politie

Last Saturday morning two masked men ran into our Veemarkt shop, put a gun to my head, waved a knife in my face, and moments later ran off with a few hundred euro in cash. I was alone since Wesley had just ridden a bakfiets full of trash off to the recycling center down the road. There wasn’t much I could do aside from stand still and subtly try to stay away from the knife the punk repeatedly threatened to slash me with without provoking him to actually do so. Several times he screamed at me “Where’s the cash?! Where’s the register?!” but it was obvious that his pistol wielding buddy had already cased the joint. He ran right upstairs to the correct drawer in the correct desk before I said a word.
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Workcycles Oktoberfietsfeest* (Party!) 2011: Sunday 30 Oktober

Friday, October 14th, 2011

simsa wins custom workcycles bike.jpg

It’s our seventh annual, world-famous WorkCycles Oktoberfietsfeest* (“october bike, beer and BBQ party”). As usual we’ll have live music, yummy food, plentiful drink, balloon animal making, absurdly generous lottery/raffle, child friendliness, and a general relaxed atmosphere. Yep, we missed last year but we promise to make up for it this time!

*”Oktoberfietsfeest” translates approximately to “Traditional, Bavarian inspired, beer and wine soaked, sausage devouring, autumnal bicycle party”. We take full credit for inventing it and imitators will be mercilessly ridiculed for their lack of creativity.
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Scooters and a Daycare Center Terrorizing the Bike Paths

Monday, March 21st, 2011

Kids Lodge golf cart kiddy bus train. Photo from Algemene Dagblad.

All is not perfect in the land of bicycles, tulips, cheese and more bicycles. In the middle of hyper bicycle friendly Netherlands sits Houten which was actually planned and built as the ideal bicycling town. Amongst probably many other honors Houten was as recently as 2008 awarded the prize of Best Bicycling City. In Houten auto traffic is directed all the way around the city on a ring road with limited access to the interior city. Bicyclists, on the other hand, enjoy a network of wide bike paths throughout the town.

Meanwhile “Kids Lodge” after school daycare center in Houten has introduced a novel concept: They bought ten old golf carts to ferry the kids from their elementary schools to the daycare. Behind the golf carts they’re towing trailers, also loaded with kids. Their explanation: It takes too long to drive the kids all the way around the city in buses so instead they ride directly through the city on the bike paths with their golf cart trains. Why not use special bikes such as the KDV Workcycles sells to dozens of other daycare centers in the Netherlands? “We’d rather cycle but that’s not possible with so many kids. Too dangerous.” Dangerous? We’ve hundreds of KDV’s in daily service throughout the country and have yet to hear of even a blister or pinched finger. Too many kids? The KDV carries eight kids, about as many as each golf cart plus trailer rig. Maybe “We got a great deal on the decommissioned golf carts. ” and “We’re too lazy to pedal.” are more likely explanations?
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Guest Post: Cargo Bikes and the Information Revolution.

Tuesday, February 8th, 2011

five kids on a long john bike

An introduction to the introduction from editor Henry:

About a week has passed since this post first went online and as of this moment there are 109 comments, quite a few of them rather extensive, a couple mildly angry or at least indignant. A few people have expressed dismay that I would publish such a piece, even if I didn’t write it myself. Another has requested that I add something to the introduction to further qualify the post below. That last request seems the most appropriate approach and what I’ll try to do now.

Interestingly though the post is widely criticized and has even apparently sparked offline discussions in coffee shops (both flattering and a little scary) nobody has suggested that I remove it. This is good since that would be quite a disappointment to all those who’ve invested time in writing, editing, commenting, discussing and even writing their own blog posts about this post. So now I have to actually figure out what it is that really needs to be said to further qualify this post.

That the post is, in retrospect, a grand faux pas is an understatement. But every now and then I just do that: I make a weird misjudgment and stick my foot deeply in my mouth. As one miffed commenter noted it doesn’t matter so much that it’s a guest post; It is my blog and I determine its content. Fair enough.

But what is exactly the problem? I’ve reread the post and slogged through the comments several times. I see two basic issues:

1. Several commenters dispute Josh’s experiences and opinions about two of the bikes discussed: the Bullitt and the Metrofiets. The Metrofiets I’ve only seen in photos so for the sake of discussing the post I’ll focus on the Bullitt which I’m familiar with.

Concerning the Bullitt I had already added from the beginning an editor’s comment that Josh’s opinion about aluminium being an unsuitable frame material was unsubstantiated and probably unjustified. Nonetheless a discussion raged about whether aluminium is a suitable material for such a bike, something I found rather silly.

Yet for all the defense it’s received here the Bullitt IS, in all fairness, a quirky bike. I’ve ridden several of them, loaded and unloaded (as well as being a noted bike designer who’s ridden a LOT of bikes) so I’m not in the dark here. Aside from the still underground CETMA the Bullitt really has no competitors in the world of light, sporty Long John type bikes. Structurally and conceptually it’s brilliant: light and apparently quite tough. But come on folks, please accept that it’s got its quirks too: The steering geometry is far from ideal and the ergonomics are strange. By no means is either factor a deal killer; After a little while you get used to the handing and forget it was ever a problem. You either adapt to the bike’s sitting position or swap out a few parts to make it fit better. My own bike designs have their own quirks and I really don’t mind hearing about them either.

I suspect that any criticism of a bike with such a cult following as the Bullitt will deliver some angry fans to your doorstep but Josh unfortunately digressed too far into opinion instead of more objectively addressing the bike’s virtues, faults and eccentricities. Interestingly, Josh’s Metrofiets critique stuck more closely to his own experiences but was also met with resistance.

2. Interesting material but in the wrong place: I believe the crux of the issue is that posting critical reviews on the forum of a person or company playing in that very field is just tricky business. It isn’t impossible: I do it regularly and somehow seem to find shelter in a steadily more developed mix of obvious irony, humor, absurdity, self-reflection and hard-core objective criticism that’s just difficult to argue with honestly. And, yep, sometimes I just plain old shoot myself in the foot. That I accept as a necessary consequence of keeping Bakfiets en Meer, and by extension Workcycles honest and real. There’s no fluff here folks and I’m not a professional writer.

But that’s all much more difficult to keep straight in a guest post. Josh has a lot of experience and insights and a lot to say. I was game to let him take a crack at a post and I take full responsibility for the results. But then as he notes in one of the now 110 comments below, he’s more comfortable working with metal than with words. And I have only so many hours for blogging. I do also run a company, have a wife and two little kids and like to ride my racing bike fast with my friends when possible.

We’ve discussed this experience offline and Josh seems game for another try… ahem yes, with a somewhat different approach. We’ll see how it goes.

Regards,
Henry

An introduction from editor Henry (the original introduction that is):

Over the years I’ve offered several colleagues the opportunity to do a “guest post” but maybe only once before has somebody gone for it. I’ll begin this one with an introduction and preface:

I didn’t write the post below nor do I necessarily even agree with some of the things Josh wrote. It’s an opinion piece. Nonetheless I found it an interesting and discussion provoking read and after somewhat too many hours editing chose to publish it. Even though it’s written by somebody completely independent of Workcycles, I founded Workcycles and this is my blog. So no, I can’t really avoid taking some heat for the criticism of colleagues’ bikes but I can live with that.

I’ve known Josh Boisclair for six or seven years now. He’s worked for two of our dealers, visited us in Amsterdam a couple times and spent a week or two “learning” in the Workcycles workshops. Realistically he was learning much more about Dutch culture and cycling than about building Dutch bikes because he’s one of those few, gifted mechanic types who doesn’t really need to be shown how something as simple as a bike works. With a couple hints about what to be looking for he’ll figure out the rest. Josh has spotted and solved a couple of our production irregularities from afar.

Such characters don’t generally come without their eccentricities and Josh is no exception. Perhaps Josh’s tick is that he’s brutally, sometimes painfully honest. If he sees that something’s been poorly designed or made… he’ll say it regardless of the political ramifications. If he digs something you’ll hear that too. He doesn’t kiss ass and that makes a great barometer for the thick-skinned. And I suppose that’s why you get to enjoy Josh’s take on cargo bikes ca. 2011; If he didn’t like my own bikes he’d have explained exactly why and then there wouldn’t really be any point in me publishing such unflattering stuff on my own blog.

The other tick is a rather humorous tendency toward conspiracy theory or at least a belief rooted in the misconception that everybody has innate technical understanding. Thus one who sells something that’s less than “as good as they can be reasonably expected to produce” is quickly categorized as dishonest, rather than possibly naive or disinterested.

So my dear colleagues apologies in advance for any bruised egos that result from the report below. I didn’t write it but I do trust both the technical understanding and honesty of its source. Put your hardhats on and have a fun ride!

Regards,
Henry

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Sinterklaas, the Zwarte Pieten and their Workcycles Transport Bikes

Monday, November 22nd, 2010

sinterklaas intocht amsterdam 2010 7

The Sinterklaas “Intocht” (arrival parade) needs no introduction for the locals who began chasing Sinterklaas and his many “Zwarte Pieten”along the Amstel river and through the streets of Amsterdam as toddlers. It goes approximately as follows:

Sinterklaas is the Dutch equivalent of Santa Claus. While they’re both apparently Saint Nicholas only Sint’s white beard bears any resemblance to the fat “Ho Ho Ho!” fellow in the red snowsuit who flies his reindeer driven sleigh from the North Pole. Sinterklaas is tall, skinny, serious and righteous. He comes not from the north, but by ship from Spain. Sint himself is not actually Spanish; he’s Turkish. I suppose it’s all really a lot less weird than flying a reindeer powered sleigh from the North Pole.
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A Trip to Limburg

Wednesday, June 16th, 2010

Hoeve de Schoor in Baexem, Netherlands

This past weekend we took our first little holiday as a family of four. We loaded the kids into their safety certified car seats in a rental Renault and headed south. Despite the documented danger of driving automobiles we chose not to wear helmets. First stop was our friends’ wedding party at a tranquil old (“old” as in dating to at least the mid 1300′s) farm complex in Leudal township in Limburg, the southernmost province of the Netherlands. The farm, called Hoeve de Schoor, was very similar in format to some old farms I know in France; a continuous ring of buildings forming a sort of walled complex with an inner courtyard. One or more of the buildings are residences for the family, workers and guests and the others are for the farm: barns, storage areas, workshop and so forth. As is typical with these places the encroaching nature combined with the “patina” of curvy thatched roofs, wood- and stonework rounded and polished by hundreds of years of feet and hands is utterly charming and relaxing.
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Fietsfabriek Colleagues Bankrupt

Friday, June 11th, 2010

Last Week of May
Photo by Marc of Amsterdamize

Some industry insiders, myself included, were at least suspecting things weren’t going smoothly at Amsterdam’s populair transport bike producer De Fietsfabriek. Yesterday their filing for bankruptcy got leaked and now the press is all over it like flies on poop. That’s not really surprising considering the uncanny knack those guys had for keeping the media’s attention. It is (or was) indeed a very charismatic story about a temperamental and driven Kurdish immigrant’s success with that most Dutch of products; the bicycle. I have to admit that it sounds far more exciting than “Highly educated industrial designer and ex bike industry guy from New York makes conservative, high quality bikes in Holland”. But I suppose the downside of celebrity status is that you’re even more newsworthy when things go wrong.
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Volvo introduces helmet to protect against Volvos

Wednesday, June 9th, 2010

Volvo XC90 Ocean Race

In News & Events on the Dutch Volvo website:

Bij Volvo staat veiligheid voorop. Niet alleen van de mensen in een Volvo, maar ook van iedereen eromheen. Daarom introduceren we nu de POCito: de Volvo onder de kinderfietshelmen.

Translation: At Volvo safety comes first. Not only for the people in a Volvo, but also of everyone around it. Therefore we now introduce the POCito: the Volvo amongst the children’s bike helmets.

Am I being simplistic in seeing this as essentially the same as Smith & Wesson introducing and promoting children’s bulletproof vests to protect them from the guns they make?
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Promoting Cycling Dutch Style

Monday, April 12th, 2010

We’ve been working with ROC an Amsterdam technical college and a few other bicycle firms to create a new bicycle mechanic education program. There is already such an education track there but it’s primarily classroom based. This new program will be practice based, with interns working at each participating business for several months. In time the students will also work in and operate their own bike shop, similar to the student-run restaurants at cooking schools.

The problem we’re looking to fix may seem ironic; while cycling is über-hip amongst adults, it’s anything but amongst Dutch teens, especially the teens likely to follow a bike mechanic education track. The interns who periodically work at WorkCycles generally have no interest in bikes whatsoever. As soon as they’re old enough they dump their bikes in favor of scooters, and the bike education is often seen as a stepping stone toward a career as a car or truck mechanic. They’re generally also not the sharpest knives in the drawer and that’s part of the challenge.

Thus in order to fill this new education program with motivated (or at least willing) and capable kids the image of cycling and bikes has to be spiffed up in the eyes of our teenaged target group. In discussing these plans and tactics the organizer pointed us to the video above as a model. Though I doubt many of these kids have a long enough attention span to sit through this particular video it certainly is a great example of how to promote cycling amongst adults.

The video is from the BOVAG, the branch organization for businesses involved with selling and maintaining vehicles (including, bikes, mopeds, scooters, cars, trucks etc). It simply offers ten reasons to cycle more, with the emphasis on cycling instead of driving a car. It’s nicely shot, offers just enough facts to make the point, doesn’t take itself too seriously and is guilt free. The reasons…

    1. Cycling improves your fitness.
    2.Cycling keeps you slim.
    3. Cycling gives you a great feeling.
    4. Cycling reduces your chance of illness.
    5. Cycling is convenient.
    6. More cycling means cleaner air in your own surroundings.
    7. Cycling is quiet.
    8. Cycling improves access for short distances.
    9. Cycling is inexpensive.
    10. More cycling means less greenhouse gasses.

The title? “Natuurlijk pak ik de Fiets!” (Of course I take the Bike!)

The First Warm Day…

Friday, March 19th, 2010

henry-pascal-fietsen-18-3-10 4

…was luckily also “papa day”. Thursday’s are dad’s weekday to hang out with Pascal. Since a 19 month old demands pretty much full-time attention it means a (nearly) no work day. We do all kind of things on papa day: ride to the zoo, walk around Amsterdam doing errands and checking out every park and playground along the way, visit friends… If it’s decent weather we often go for a bike ride.

Today was beautiful, at least by Dutch late winter standards. After breakfast we got on the bike and then we rode until early evening. We stopped at several playgrounds to test their slides (P’s favorite). The big, curvy one near the wind turbines was the winner. We sat on the terrace of a cafe and shared a chicken saté and frites. We checked out a running windmill where they still grind grains and the nice bakkers bakfiets out front. We even climbed “Het Kopje van Bloemendaal” the biggest hill in the area (43 meters!).
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